One Stop Properties/Case Study 1 – Alison Cantle
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When, Alison Cantle purchased her first buy-to-let flat in Glasgow in 2005, her choice of property agent to let and run it was crucial. Living and working in London, Alison needed an agent who she could trust, not just to manage the flat rental, but to oversee the total refurbishment it required.
“I wanted an agent who knew the area, who was experienced in letting and with whom I would feel comfortable in their selection of tenants,” she explained. Alison called in three different agencies to view her property and explain their services.
“ I chose One Stop Properties because they were head and shoulders above the others.”
They had exceptional knowledge of the East-End of Glasgow and a good handle on the rental income Alison could expect. Alison discussed a budget for the refurbishment and One Stop Properties managed it all from start to finish, keeping her informed with regular updates. They completed it within the timescales agreed and budget set and found a tenant immediately.
Twelve years later, Alison now owns 8 flats in Glasgow – all managed on her behalf by One Stop Properties.
“I have other flats in other parts of the country,” says Alison, “but I can honestly say that One Stop Properties are still the best after all these years. They manage all aspects of property management including:
Alison said, “One Stop Properties are an excellent, efficient, professional property management company. I wanted an agent who would just get on with the property management aspect and come to me with solutions, not problems, which they definitely do!”
“They maximise the benefit out of my rental portfolio and are very active at the end of every lease to ensure they attract the right type tenant for my properties.”
One Stop Properties are completely on top of all the legal requirements for landlords, are members of all the appropriate standards bodies, and that gives me complete peace of mind. It means that all of my business is legally compliant.
On the team at One Stop Properties Alison says,
“My first point of contact was with Wendy, whose enthusiasm and professionalism blew me away. She was a true breath of fresh air compared to the other agents I spoke with”
Her business has grown as has my property portfolio. Her team do her and her business partner justice. All are very professional, warm and friendly. What really stands out is their vested interest in helping to make my landlord business a success. They are all on top of their game”.