One Stop Properties thorough service makes them stand out from the crowd
Landlord, Ann Logue had a flat she wanted to rent and went to the marketplace to find a suitable property agent. Ann spoke to a variety of agents and then contacted a couple of Estate Agents she knew, both of whom recommended One Stop Properties. Ann engaged with One Stop Properties and received such excellent customer service managing her first property, she decided to purchase a second property with the support of One Stop Properties.
Wendy and her team at One Stop Properties helped Ann through the entire buying process. They analysed expected rents in a particular area, future sale valuations of the property, highlighted issues with the property (i.e. damp, neighbourhood problems, factor issues etc) and any refurbishment work that would need to be undertaken. This information was invaluable in helping Ann make her final decision to buy.
One Stop Properties now manage both properties. The key services they offer include:
Tenant management & issue management
Ann said, “One Stop Properties are an excellent property management company, very professional and easy to deal with. I like the fact that for any issues or problems I have, I deal with an individual, rather than a call centre. They have a tried and tested process for property management which they have created over a number of years which really works. I don’t worry about my properties, I just leave it to the team at One Stop Properties to manage. I love the fact that they deal with all out of hours issues in a professional manner, they carry out minor decoration and repairs and keep me informed of the outcomes. Their knowledge on the legislation implications for landlords is first class, they keep me well informed on what I need to do. My properties are rarely empty, which as far as I’m concerned is the sign of a good property agent.”