One Stop Properties offer exceptional customer service to Glasgow based landlord Milnbank
Milnbank Developments are an established landlord with multiple properties throughout the UK, with 4 of those properties in Glasgow. Not being based locally, the directors of the business were looking for a reputable, trustworthy property agent who would manage and service their properties, ensuring the tenants were well looked after.
Their existing agent had let them down on numerous occasions and the biggest factor in their selection was to ensure their new agent was completely honest with them.
One Stop Properties came highly recommended to Milnbank Developments They currently undertake the full property management for all of Milnbanks 4 Glasgow properties including out of hours problems, tenant issues and refurbishments. They manage the full process, deal with all problems and only involve the directors of Milnbank Developments when a problem has been resolved. For all repairs, One Stop Properties find the best price from a quality contractor and are fully transparent in their process, providing the directors of Milnbank Developments with actual copies of the contractors’ quotes.
“Working with One Stop Properties has been like a breath of fresh air. We completely trust the team to deliver what they promise. They maintain our properties to a very high standard, ensure we have quality tenants staying in the properties and deal with any issues as they arise and in a professional manner. Having the owners of the business Wendy and Willie involved from a day to day perspective really makes a difference as we know they only have our best interests at heart. Customer service is key to Milnbank Developments, and One Stop Properties’ customer service is second to none! I would even go as far as to say “they are the best property management company I have ever had to deal with”. Paula Milne, Director, Milnbank Developments.